At CULT COSMETICA we offer multiple beauty and retail services, we strive to make your experience exceptional and personable. To help us deliver a smooth, and uninterrupted service in our treatment rooms we ask if you could kindly read and adhere to our regulations;
We ask that you arrive 5 minutes prior to your appointment to avoid lateness and parking issues. Consent forms are sent prior to your appointment, please ensure you complete your form allowing you to go straight through to your designated treatment room.
Due to many no-shows and last-minute cancellations, we are now taking a 50% deposit on all in-clinic bookings. Alternatively, we can securely store your credit card credentials on file to secure your appointment. Please note, you will not be charged on the day of booking, a 50% deposit will only be taken if there is a no-show or a cancellation out of our policy which is 24 hours notice requirement.
You will receive a confirmation text 48 hours prior to your appointment via SMS or email, we encourage you to download our personalised user friendly app CULT COSMETICA either on Apple “App Store” or Android “Play Store” which will give you instant control of all your future and past appointments which allows you to book, reschedule or cancel an appointment. Alternatively, please call the studio on 9473 1679 to reschedule.
We appreciate everyone’s time is very important and we respectfully ask if you are running late to please call the studio, please avoid sending DM’s as we do not check these frequently throughout the day. Please be aware if your appointment can not be completely fulfilled on the day we will always do our best to accommodate with alternative service to ensure you still leave feeling great!
Finally, our facilities contain potential hazards for children and we strive to create an exceptional experience for all in-clinic bookings. We kindly ask to please try and avoid bringing children to your appointments where you can.
We appreciate all the love and support that our loyal clients show to CULT COSMETICA.
Vicky & Team CC xx